Application’s General Terms of Use

Article 1 – Definitions
The following capitalized terms shall have the meaning ascribed to them below, the singular including the plural and vice versa:

“Subscription”: the contractual plan subscribed to by the Client on the Website, including one or more recurring services as defined in these General Terms of Use;

“Safe & Bold SRL”: having its registered office at Avenue de Cortenbergh 134, 1000 Brussels, BELGIUM, and registered under VAT number BE1011184517;

“Client”: the natural or legal person who uses the Services provided through the Website;

“Account”: the personal virtual space created by the Client when registering on the Website, allowing access to the Service;

“General Terms of Use”: these present general terms of use drafted for the Client;

“Content”: all elements comprising the information made available on the Website, including but not limited to text, images, and videos;

“Parties”: refers to Safe & Bold SRL and the Client;

“Price”: the amount paid by the Client for the use of the Service;

“Service”: the service offered through the Website consisting of assistance in drafting traffic fine appeals by an artificial intelligence system, based on the information and documents provided by the User;

“Referral Service”: the service consisting, under certain conditions, of connecting the User with a lawyer through the coverage of their legal protection insurance;

“Website”: the website accessible at the address https://talk-security-to-me.com, through which the Service is offered;

“User”: the Client.

Article 2 – About the Website

2.1 The Service provided by Talk-security-to-me.com qualifies as an information society service within the meaning of Article I.18, 1° of the Belgian Code of Economic Law. Talk-security-to-me.com offers a service designed to assist in the drafting of fine appeal letters. This service is not operated in the name or on behalf of any third party in an identical or similar manner. The purpose of the Website is to facilitate the process of contesting fines for its Users by allowing them to automatically generate an appeal document based on the information and documents they provide.
It is important to note that the service offered by Talk-security-to-me.com does not replace the services provided by a lawyer and does not constitute legal advice.
This service uses ChatGPT technology. ChatGPT is an advanced natural language processing model developed by OpenAI, designed to understand and generate human-like text.

2.2 These General Terms of Use are intended to define the terms and conditions of use of the Website as well as the rights and obligations of the Users of the Website.

2.3 The General Terms of Use are accessible at any time on the Website via a direct link located in the footer (under the heading “Terms of Use”).

2.4 The General Terms of Use may be supplemented, where applicable, by specific terms of use applicable to certain services offered on the Website. Such specific terms complement these General Terms of Use and shall prevail in case of contradiction.

Article 3 – Website Operator

The Website is operated by Safe & Bold SRL.

The contact details of Safe & Bold SRL are as follows:

● Postal address: Avenue de Cortenbergh 134, 1000, Brussels, Belgium
● Email address: hello@talk-security-to-me.com

Article 4 – Access to the Service

4.1. Legal Capacity of the Client

4.1.1 The Website is accessible only to Users who are natural persons over the age of 18 (eighteen). For Users under this age, any use of the Website shall be deemed to be carried out by an adult acting on behalf of and for the benefit of the minor User. Safe & Bold SRL shall not be held liable for any damages that may be caused to third parties by a User lacking legal capacity.

4.1.2 The Website is also accessible to legal entities and to natural persons acting as professional Users, registered with the Crossroads Bank for Enterprises or any equivalent foreign registry, and holding a company registration number. A legal entity must be represented by a natural person with full legal capacity, in accordance with Article 4.1.1. Any natural person acting on behalf of a legal entity on the Website declares, under their sole responsibility, that they have the necessary authority to represent said entity.

4.2. Access to the Service

4.2.1 The Website is accessible via a web browser on computers, tablets, and smartphones supporting common operating systems such as iOS, Android, and any other current or future operating systems.

4.2.2 Access to the Website and use of the Service are available directly online, without the need to download a dedicated application.

4.2.3 The User is responsible for ensuring that their computer equipment and internet connection are compatible with the Website and sufficient for uninterrupted access to the Service.

4.3. Service Availability

4.3.1 Safe & Bold SRL reserves the right, at its sole discretion, to modify the hours and days during which the Service is available, and more generally, to suspend access to the Service at any time, without having to provide any justification.

4.3.2 The User shall not be entitled to any compensation in this regard.

4.3.3 It is the User’s responsibility to obtain the necessary IT equipment and internet connection to access the Website and use the Service. Safe & Bold SRL provides no guarantee of compatibility and shall not be held liable in the event the User is unable to access or use all or part of the Website, for any reason whatsoever.

4.3.4 The Website and its features are subject to change: some functionalities may be removed and others added, without such changes being considered as acquired rights by the User.

4.3.5 Registration and use of the Service are not contingent upon the promise or delivery of future functionalities or improvements.

Article 5 – General Terms and Conditions

5.1 The User’s acceptance of these General Terms and Conditions is required either at the time of registration or prior to the generation of a single appeal on the Website. In the latter case, acceptance is confirmed by checking a box located at the bottom of the appeal generation form. Before checking this box, the User has access to a direct link to the General Terms and Conditions for prior review. Acceptance must be full and unconditional; any conditional acceptance shall be considered null and void. The generation of an appeal is strictly subject to the User’s consent by checking this box. Therefore, a User who does not agree to be bound by these General Terms and Conditions cannot generate an appeal via Talk-security-to-me.com.

5.2 In the event of modifications to the General Terms and Conditions, the User shall be informed of such changes upon their next access to the appeal generation form. The User will be asked to accept the updated General Terms and Conditions by checking the designated box again, in accordance with the provision relating to modifications of the General Terms and Conditions. If the User refuses to accept the updated Terms, Talk-security-to-me.com reserves the right to deny the User access to the appeal generation service without the need to provide justification.

5.3 Prior to confirming any appeal order, Safe & Bold SRL undertakes to provide the User with the following information, in accordance with Book VI of the Belgian Code of Economic Law:

• the essential characteristics of the Service;

• the identity of the Website operator (company name, registered office, company number, email address);

• the total price, including all taxes;

• the terms of payment;

• the duration of the contract;

• the applicable law and competent jurisdiction;

• the existence or absence of a right of withdrawal.

5.4 This information is accessible on the Website and is available in a downloadable PDF document, enabling it to be stored on a durable medium.

Article 6 – Use of the Service

6.1. Account Creation

6.1.1 To access the Service, the Client must create an Account on the Website by providing a valid email address and choosing a password. These credentials will be used for future logins. The Client agrees to keep these credentials confidential and not to disclose them to any third party.

6.1.2 Upon registration, the Client must also choose a second password, distinct from the primary password, to access specific features or restricted information within their Account. The Client is informed of the importance of keeping this second password confidential and agrees not to share it with any third party, including employees or collaborators, unless strictly necessary.

6.1.3 The Client must provide all required information marked as mandatory. Incomplete registrations will not be accepted.

6.1.4 The Client must also provide banking details and/or any other means of payment required by Safe & Bold SRL in order to use the Service. In the absence of such information, Safe & Bold SRL reserves the right to deny access to the Service.

6.1.5 Safe & Bold SRL reserves the right to verify the information provided by the Client during registration and to refuse the creation of an Account at its sole discretion, without any obligation to justify its decision. Upon validation, the Account will be created, providing the Client with a personal space to manage their use of the Service. Safe & Bold SRL may, at its discretion, temporarily or permanently suspend or delete access to the Account, without any obligation to justify its decision.

6.2. Registration Requirements

6.2.1 The Client may create a Client Account upon registering on the Website.

6.2.2 To create an Account, the Client must at a minimum provide the following information:

• Personal contact details (email address, mobile phone number);
• Acceptance of the General Terms and Conditions.

6.2.3 By registering, the Client certifies on their honour that they have the legal capacity to contract and use the Service. The Client is responsible for the accuracy of the information provided and agrees to indemnify Safe & Bold SRL for any loss resulting from false or misleading information.

6.2.4 The Client is solely responsible for the accuracy of the information and documents provided to Safe & Bold SRL during registration and agrees to indemnify Safe & Bold SRL and third parties for any damages resulting from false declarations or omissions.

6.3. Verification of Provided Information

6.3.1 For transparency and fraud prevention purposes, Safe & Bold SRL reserves the right to carry out any necessary verification and to request supporting documents from the Client.

6.3.2 Safe & Bold SRL will inform the Client of the acceptance or rejection of their Account registration by email.

6.3.3 Safe & Bold SRL reserves the right to refuse any registration request at its sole discretion, without obligation to provide justification.

6.3.4 In case of refusal, the Client shall not be entitled to any compensation or remedy.

6.4. Access to the Personal Space

6.4.1 The Client may access their Account at any time using their credentials.

6.4.2 The Client is fully responsible for managing and safeguarding their login credentials and agrees to immediately notify Safe & Bold SRL in case of any unauthorized use of their Account. Safe & Bold SRL will take all appropriate measures in such circumstances.

6.4.3 Any use of the Account by a third party is the Client’s sole responsibility. The Client is accountable for all actions carried out via their Account and must ensure that their credentials remain confidential.

6.4.4 In case of unauthorized use or suspected security breach, the Client must contact Safe & Bold SRL via the email address provided in these General Terms. Safe & Bold SRL reserves the right to take all necessary measures to secure the Account.

6.5. Liability

The Client agrees to be fully responsible for all activities carried out from their Account. In the event of fraudulent or unauthorized use, the Client shall be liable for any loss or damage incurred by Safe & Bold SRL or by a third party.

Article 7 – Description of the Service

Talk-security-to-me.com offers an automated service that allows Users to draft appeals against fines, based on the information they provide through a detailed form. The service may adjust its features and technical resources as deemed appropriate by Talk-security-to-me.com.

7.1. Automatic Appeal Generation System

7.1.1 On the Website, Safe & Bold SRL provides an interactive form through which the User can enter the specific details of their fine case. This form includes several questions designed to collect the necessary information to assist in drafting an effective appeal.

7.1.2 The Service is based on an artificial intelligence tool that processes the data provided by the User, as well as internal resources relying on applicable Belgian legislation, case law, and legal doctrine. The User remains solely responsible for the accuracy of the information submitted; Safe & Bold SRL performs no verification and disclaims any liability for errors resulting from inaccurate or incomplete data.

7.1.3 The Service is designed exclusively for the Belgian legal context. Any use outside this framework, particularly for contesting fines issued by foreign authorities, is at the User’s sole risk.

7.2. User Responsibility and Autonomy

7.2.1 It is the User’s responsibility to complete the form accurately and with up-to-date information. The generated appeals are based solely on the data provided by the User, without any independent verification by Talk-security-to-me.com.

7.2.2 Talk-security-to-me.com provides a structured framework for generating appeals using the User’s input and internal resources developed to format appeals logically. However, the User remains fully responsible for the final content of the appeal and for deciding whether to submit it to the relevant authorities.

7.2.3 The service is not a substitute for professional legal advice. If the User has specific questions or if their situation requires legal expertise, it is strongly recommended to consult a lawyer.

7.2.4 The appeal generation process is designed to be as intuitive as possible, enabling Users to navigate it with ease. Nevertheless, Talk-security-to-me.com does not guarantee the success of the appeal and cannot be held liable for the outcome of the appeal process.

7.3. Lawyer Referral Service

7.3.1 As part of certain Subscription plans offered on the Website, the User may benefit from a lawyer referral service, arranged through the platform and covered by the User’s legal expenses insurance.

7.3.2 Access to this service is subject to:
a) the User’s prior subscription to a plan that explicitly includes the referral service;
b) the existence of valid legal protection insurance covering the relevant dispute;
c) the User’s compliance with the procedure defined by the lawyer.

7.3.3 Safe & Bold SRL acts solely as a technical intermediary, facilitating contact between the User and a lawyer. Safe & Bold SRL is not a party to the contractual relationship between the User, the lawyer, and the insurance provider, and is not involved in billing or financial coverage.

7.3.4 No additional fee is charged to the User by Safe & Bold SRL for this service, subject to the selected Subscription and compliance with the above conditions.

7.3.5 The User acknowledges that access to a lawyer under this service depends on approval from the insurance provider and the lawyer’s acceptance of the case. Safe & Bold SRL makes no guarantee that such referral will result in coverage or actual handling of the dispute.

Article 8 – Duration and Termination of the Client’s Subscription to the Services

8.1 The contract between the Parties concerning the provision of the Services takes effect on the date of acceptance of these General Terms and Conditions.

8.2 The Website offers various subscription plans, each providing a defined number of credits to access the Services. Details regarding the different subscription plans, their duration, the number of included credits, and specific conditions are available on the Website. The Client may choose the plan that best suits their needs at the time of registration or during use.

8.3 The Client may unsubscribe from the Website and terminate the Services by following the unsubscription procedure described on the Website or by sending a request via email to the contact details provided in Article 3 of these General Terms and Conditions.

8.4 Unsubscription will take effect within a maximum of 7 (seven) days from the receipt of the request. It will result in the automatic deletion of the Client’s Account.

8.5 The credits included in the various subscription plans are valid for the duration of the selected subscription. In the event of contract termination before the end of the subscription period, only unused and still valid credits may be refunded, on a pro rata basis according to the amount paid for the selected plan. Credits already used or expired will not be refunded.

8.6 Automatic subscription renewal is enabled by default. Unless this option is deactivated or the subscription is cancelled by the Client no later than 15 (fifteen) days before the renewal date, the subscription will be automatically renewed for the same duration and at the prevailing rate. If the Client wishes to avoid automatic renewal, they must deactivate this option in their Account settings or contact Safe & Bold SRL.

8.7 In the event of unsubscription or contract termination by the Client, any unused and valid credits corresponding to the current subscription plan shall be refunded. No refund will be issued for credits that have already been used or expired prior to the termination date.

8.8 The contract may be lawfully terminated by Safe & Bold SRL, without notice, in the following cases:

• (i) Insolvency or bankruptcy proceedings of either Party;
• (ii) Direct or indirect takeover of one of the Parties that compromises the interests of the other Party;
• (iii) Breach of the provisions of these General Terms and Conditions.

8.9 In the event of unsubscription, Safe & Bold SRL disclaims all liability for any resulting consequences, including the handling of appeals or services beyond the date of unsubscription. The Client acknowledges that Safe & Bold SRL shall not be held liable for any damage resulting from the unsubscription. Unused and valid credits will be refunded, while consumed or expired credits will not give rise to any compensation.

Article 9 – Price

9.1 The prices of the various subscription plans, each offering a specific number of credits to use the Services, are clearly displayed on the Website. Each appeal generated results in the deduction of a specific number of credits, which is also transparently indicated on the Website.

9.2 Appeals may also be generated individually, outside of any subscription plan. The price for each single appeal is displayed on the Website at the time the Service is selected.

9.3 The applicable price is the one in effect at the time the Client finalizes the appeal generation process, whether through the use of credits or direct payment for a single appeal.

9.4 Safe & Bold SRL reserves the right to modify the prices of subscriptions and individual appeals at any time, without prior notice. However, such price changes shall not affect credits already purchased or appeals already generated prior to the announcement of a new rate.

9.5 Additional fees may apply for supplementary services not covered by the standard appeal generation. These fees will be clearly disclosed before being applied.

Article 10 – Prohibited Use of the Website by the Client

10.1 In connection with the Client’s access to the Website, the Client expressly agrees not to, in any manner or by any technical means:

• attempt to access parts of the Website that are not available to non-administrator users;

• take any action that, at any time, could compromise the proper functioning of the Website in any way;

• use any (automated) system, including but not limited to “robots,” “spiders,” “offline readers,” etc., with the purpose of:
  (1) conducting denial-of-service attacks (including but not limited to network DoS, application DoS, network DDoS including DrDoS, or application DDoS attacks);
  (2) sending messages to influence questions, queries, responses, contest entries, votes, or any interaction with another User of the Website, even in response to a request made on the Website;

• systematically read other Users’ content for the purpose of using such data outside of the Website;

• use programs designed for automatic data reading (e.g., “crawlers”);

• display, upload, post, email, or otherwise transmit any content that is illegal, harmful, threatening, harassing, abusive, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, racist, or otherwise objectionable;

• consult, display, upload, send, or transmit any content that violates applicable laws;

• attempt to mislead other Users by impersonating another individual or entity;

• upload, display, send, or otherwise transmit any content protected by a patent, trademark, trade secret, copyright, or any other intellectual property or proprietary rights belonging to a third party;

• upload, display, send, or otherwise transmit any content containing viruses or any other code, file, or program intended to interrupt, destroy, hinder, disrupt, or limit the functionality of any software, computer, service, server, network, or telecommunication tool, whether listed above or not;

• engage in any action that disrupts or hinders other Users’ ability to access the Website;

• refuse to comply with the requirements, procedures, general rules, or regulatory provisions applicable to networks connected to the Website;

• use their own or another User’s login credentials and/or password in an unauthorized manner.

10.2 Furthermore, the Client is strictly prohibited—and may not authorize any third party—to:

• modify, reproduce, copy, borrow, or distribute all or part of the Website or its Content;

• create derivative works based wholly or partially on elements of the Website;

• reverse-engineer, disassemble, or otherwise attempt to discover the source code of all or any part of the Website;

• create a hyperlink to or from the Website without the prior express consent of the service provider;

• sublicense or otherwise transfer any rights related to the Website and/or its Content.

10.3 In the event of any conduct or action contrary to the above provisions, the User shall immediately notify Safe & Bold SRL at the following contact email address: hello@talk-security-to-me.com.

10.4 Where applicable, Safe & Bold SRL reserves the right, without justification or compensation, to remove or modify any content deemed obscene, malicious, contrary to public decency, or harmful to its interests, its partners, or other Users.

Article 11 – Client’s Liability

11.1. Liability Regarding Use of the Services

11.1.1 The User agrees to use the Service in good faith, as a prudent and reasonable person, by providing accurate and complete information when filling out the appeal form.

11.1.2 The User is solely responsible for the truthfulness and accuracy of the information provided for the generation of the appeal. Safe & Bold SRL does not independently verify the information submitted by the User.

11.1.3 In the event of an error or the provision of inaccurate information, the User shall be held liable for any resulting consequences.

11.1.4 The User acknowledges that Safe & Bold SRL shall in no case be held liable for any damages resulting from misuse of the Service.

11.1.5 Safe & Bold SRL shall not be held liable for any damages arising from the User’s interactions with third parties or from the use of the information generated by the Service for purposes other than the appeal of fines.

11.2. Regarding Provided Data

11.2.1 The User is solely responsible for entering and submitting the information required to use the Service. This includes, but is not limited to, responsibility for any consequences arising from the submission of false or fraudulent information.

11.2.2 The User is responsible for the legality and relevance of the content of the information provided when using the Service.

Article 12 – Liability of Safe & Bold SRL

12.1. Force Majeure
Safe & Bold SRL shall not be held liable, whether contractually or extra-contractually, for any failure, whether temporary or permanent, to fulfill its obligations where such failure results from a case of force majeure or unforeseeable circumstances.
Events considered (non-exhaustively) as force majeure or unforeseeable circumstances include:
(1) total or partial loss or destruction of Safe & Bold SRL’s IT system or database where such event cannot reasonably be directly attributed to Safe & Bold SRL and no failure to take reasonable preventive measures can be established;
(2) earthquakes; (3) fires; (4) floods; (5) epidemics; (6) acts of war or terrorism; (7) strikes, whether declared or not; (8) lock-outs; (9) blockades; (10) uprisings and riots; (11) interruption of energy supply (e.g., electricity); (12) failure of internet networks or data storage systems; (13) failure of telecommunication networks; (14) loss of connectivity to the internet or telecom networks relied upon by Safe & Bold SRL; (15) decisions by third parties impacting performance under this contract; (16) hacking or cyberattacks; (17) any other cause beyond Safe & Bold SRL’s reasonable control.

12.2. Obligation of Means with Respect to the Services

12.2.1 Safe & Bold SRL is bound by an obligation of means. Under no circumstances shall Safe & Bold SRL be held liable for any direct or indirect damages the Client may suffer from use of the Website, linked sites, and/or available content.

12.2.2 Safe & Bold SRL makes best efforts to ensure that the data and documents on the Website are accurate and up to date. However, errors, omissions, or outdated information cannot be entirely excluded, and Safe & Bold SRL makes no warranties in this regard.

12.2.3 Safe & Bold SRL is only liable for its own willful misconduct or gross negligence. It shall not be held liable for the willful misconduct or gross negligence of its employees, agents, intermediaries, subcontractors, or service providers.

12.2.4 Safe & Bold SRL makes every effort to ensure that the Website remains accessible at all times for a normal number of Users, but shall not be liable for any direct or indirect damage arising from changes, suspensions, or interruptions to Website access, whether temporary or permanent, and regardless of cause.

12.2.5 Safe & Bold SRL shall not be responsible for any contact or relationship between Users of the Website.

12.2.6 Safe & Bold SRL is not responsible for the successful performance of the Service and cannot be held liable if the Service is not properly performed or not performed at all.

12.2.7 Safe & Bold SRL makes the Service available to Users but does not monitor how it is used. It cannot be held responsible for the way Users use or misuse the Service.

12.2.8 In cases where Safe & Bold SRL’s liability is engaged, it shall be strictly limited to the reimbursement of the amount paid by the User for generating the appeal on the Website. To be eligible for reimbursement, the User must demonstrate that the appeal contains errors directly attributable to Safe & Bold SRL, and not caused by incorrect or incomplete form entries by the User.

12.2.9 Safe & Bold SRL shall not be held liable for indirect damages such as data loss, financial or commercial harm, loss of opportunity, reputation, or enjoyment of rights, arising from use or inability to use the services offered.

12.2.10 Safe & Bold SRL shall not be liable for any errors generated by ChatGPT and does not guarantee continuous or uninterrupted availability of the Service.

12.3. Website Performance and IT Security

12.3.1 Safe & Bold SRL does not guarantee the compatibility or accessibility of files available on or through the Website with the Client’s equipment.

12.3.2 The Client shall hold Safe & Bold SRL harmless from any claim arising in the following cases:

• loss of opportunities or income of any kind due to functioning or non-functioning of the Website or its content;

• unauthorized or illegal intrusion by a third party into the Client’s or Safe & Bold SRL’s web server or Website;

• introduction of malware or computer viruses into the Client’s or Safe & Bold SRL’s server or Website;

• temporary network congestion;

• internet service interruption for reasons beyond Safe & Bold SRL’s control.

12.3.3 The Client acknowledges and agrees to:

• the limitations and risks associated with using the internet or any other medium through which the Website is or will be made available;

• the risks related to electronic or digital storage and transmission of information;

• the fact that Safe & Bold SRL cannot be held liable for damages resulting from the use of the Website (or its content) or the internet, due to the aforementioned risks;

• the fact that electronic communications and backups made by the Client may be used as evidence.

12.3.4 Although Safe & Bold SRL makes every effort to protect the Website from bugs, viruses, trojans, and spyware, such risks cannot be completely eliminated, and the Client may not hold Safe & Bold SRL liable for them.

12.3.5 Safe & Bold SRL shall not be held liable for any resulting damage and/or loss, particularly with respect to the Client’s data. Clients are strongly advised to install firewalls, antivirus software, and other necessary protection tools to safeguard their IT systems, and to exercise caution in sharing personal data.

12.3.6 Upon discovering an issue, the Client must take appropriate action to mitigate their own damages.

12.4. Advertisements and Third-Party Links

12.4.1 Advertisements on the Website are provided by third parties. Safe & Bold SRL shall not be held liable for the legality, accuracy, offers, content, functionality, and/or quality of the goods and/or services advertised.

12.4.2 The Website may contain links to other websites over which Safe & Bold SRL exercises no technical or content-related control. The Client is solely responsible for choosing whether or not to access such websites. Safe & Bold SRL makes no warranty as to the accuracy or completeness of their content, availability, external links, or any consequences resulting from visiting or using such third-party sites. It is the Client’s responsibility to assess the relevance of visiting such sites.

12.5. Suspension of Service Delivery

In the event of the Client’s failure to comply with any of its obligations, Safe & Bold SRL reserves the right to suspend its own obligations without such suspension entitling the Client to any form of compensation. The Client will be informed of the measure taken by Safe & Bold SRL via postal mail or email sent to the address provided by the User.

Article 13 – Right of Withdrawal

13.1 In accordance with Article VI.47 of the Belgian Code of Economic Law, the User acting as a consumer has a period of fourteen (14) calendar days from the date of subscription to exercise their right of withdrawal, without having to provide any reason.

13.2 Pursuant to Article VI.53, 13° of the Belgian Code of Economic Law, this right of withdrawal can no longer be exercised once performance of the Service has begun, with the User’s express consent and acknowledgment of the loss of the right of withdrawal.

13.3 The Service consists in the provision of personalized digital content not supplied on a tangible medium and made accessible immediately after subscription. The User expressly requests immediate performance of the Service and waives their right of withdrawal by checking two designated boxes prior to generating the first appeal. Otherwise, the Service cannot be activated.

13.4 No refund shall be due once the generation of an appeal has begun, even partially. If the Service has not been used within fourteen (14) days of subscription, the User may exercise their right of withdrawal by sending a written request to Safe & Bold SRL at the email address indicated in Article 3.

13.5 For the sake of transparency, and without being obligated to do so, Safe & Bold SRL may, at its sole discretion, consider granting a partial refund when the first appeal has been generated very shortly after subscription and it is clear that the Service was not used in any substantial manner.

Article 14 – Intellectual Property

The systems, software, structures, infrastructures, databases, and content of any kind (texts, images, visuals, music, logos, trademarks, databases, etc.) used by Safe & Bold SRL on the Website are protected by all applicable intellectual property rights. These intellectual property rights are the exclusive property of Safe & Bold SRL or their respective authors.
Any disassembly, decompilation, decryption, extraction, reuse, copying, and, more generally, any act of reproduction, representation, distribution, or use of any of these elements, in whole or in part, without the prior authorization of Safe & Bold SRL is strictly prohibited and may result in legal action.

Article 15 – Personal Data

Safe & Bold SRL applies a personal data protection policy, the details of which are described in the document titled “Personal Data Protection Policy”, which the Client is expressly invited to read and accept.
Acceptance of the Personal Data Protection Policy is essential for the processing of personal data in connection with the provision of the Service.
The Client may consult the Personal Data Protection Policy at any time by clicking on a button available on the Website.

Article 16 – Use of Cookies

Safe & Bold SRL uses cookies in connection with its various Services. The details of the cookie usage policy are described in the document titled “Cookie Policy”, which the Client is expressly invited to read and accept.
Acceptance of the Cookie Policy is required for the use of cookies in connection with the provision of the Service.
The Client may consult the Cookie Policy at any time by clicking on a button available on the Website.

Article 17 – Amendments to the General Terms and Conditions

17.1 Safe & Bold SRL reserves the right to modify these General Terms and Conditions at any time.

17.2 In the event of discrepancies between different language versions of the General Terms and Conditions, the French version shall prevail.

Article 18 – Governing Law and Jurisdiction

18.1 These General Terms and Conditions shall be exclusively governed by and interpreted in accordance with Belgian law, to the exclusion of any rules of private international law.

18.2 All disputes arising from the interpretation or execution of the General Terms and Conditions shall fall under the exclusive jurisdiction of the French-speaking courts and tribunals of Brussels.

Article 19 – Entry into Force

These General Terms of Use were last updated on 18 May 2025.

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